Quick answer

Use the referral link first, then enter the exact meter and payment details in the Octopus quote. The quote result and Octopus support are what matter for prepayment eligibility.

Octo's meter safety check

Do not assume every tariff or payment setup is available for every meter. Confirm the meter type in the quote, then keep the referral code handy in case support needs to check the journey.

What to check before switching

Meter type

Check whether you have traditional prepayment, smart prepayment or a credit meter.

Debt or repayment plan

If you owe money to your current supplier, ask how that affects switching before relying on the referral.

Tariff availability

Some tariffs and payment methods depend on meter type, smart meter status and credit checks.

Will the £50 credit still apply?

The referral reward depends on Octopus accepting the switch and the referral conditions being met. Start from the personalised referral link and keep a record of the code in case support asks for it.